Journey Analysis

Visualize how users move through your product

Map user journeys across pages, clicks, and events. Identify drop-offs, conversions, loops, and dead ends to prioritize what matters.

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Design journeys that lead users to success

Spot common user paths

Identify the most frequent paths taken by users to or from any event—page visit, click, or custom event. Understand how they reach key outcomes or drop off along the way.

Find friction in the flow

Find loops, repeated actions, and unexpected detours. Surface areas where users hesitate, backtrack, or fail to progress, and prioritize what needs fixing.

Get full journey context

See the full context behind each path; what led to the action, what followed, and how users actually experienced it.

See how people actually navigate your product

Start or End Point

Choose start or end points for any flow

Focus on specific flows by setting any page view, click, or custom event as the start or end point. See how users arrive or where they go next.

Session insights dashboard
Journey Filters

See how different audiences move

Analyze how different user segments navigate your product. Filter journeys by country, referrer, UTM tags, or custom properties.

Session insights dashboard
Session Replay

Understand why users take specific paths

See sessions tied to any step in the journey. Understand why users dropped off, who converted, and what happened in between.

Session insights dashboard

See next steps, stuck points, and success patterns

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Where do users go after key actions?

See the next steps users take after actions like logging in, inviting teammates, or submitting forms to uncover follow-up opportunities.

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Why are users getting stuck in your product flow?

Identify repeated clicks, or dead ends that suggest users are confused or stuck in the flow.

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What paths do your most successful users take?

Analyze how successful users complete a key task compared to those who drop off. Focus your improvements where the difference matters.

Works with self-hosted and dedicated deployments

Journeys is part of the full OpenReplay platform. Available fully self-hosted or on a dedicated instance. You get all the insight into user behavior, without giving up control over your data.

Journey Analysis FAQ

More Questions? Ask Support
What does Journey Analysis help me see?

It shows how users navigate your product—step by step—so you can identify what leads to drop-offs, loops, or conversions.

Can I analyze user paths beyond page views?

Yes. You can build journeys from clicks, input fields, or any custom event—not just page visits.

How is this different from Funnels?

Funnels follow predefined, linear steps. Journey Analysis maps all paths users actually take—including the unexpected ones.

Can I filter or segment journeys?

Yes. You can filter journeys by traffic source, device, user type, or campaign to understand different audience behaviors.

Can I replay sessions tied to a journey?

Absolutely. Every step in a journey is linked to session replays, so you can watch what actually happened at any point.

Can I detect loops or stalled behaviors?

Yes. Journey Analysis helps you spot repeated actions or abandoned steps—so you can fix confusion before it hurts retention.